| annoying | przykry, dokuczliwy, irytujacy |
| book time off from work | rezerwowac czas wolny |
| breakdown | awaria |
| broken down | popsute |
| bug | blad, pluskwa |
| damaged | zniszczony |
| defective | wadliwy |
| description of the faulty | opis usterki |
| domestic appliance | AGD |
| failure | brak, niepowodzenie |
| faulty | wadliwy |
| flaw | wada, defekt |
| gone wrong | poszlo zle |
| have you tired | jestes zmeczony |
| I'd advice you to | radzilbym ci |
| if I were you | gdybym byl toba |
| in the case of | w przypadku |
| it keeps on | utrzymuje sie na |
| it looks / sounds as though | wyglada to jak gdyby |
| let us down | zawiodl nas |
| major flaw | istotna wada |
| misunderstanding | nieporozumienie |
| obtain | uzyskac, nabyc |
| out of order | nieczynny, niesprawny |
| prepared | przygotowany, gotowy |
| receipt | paragon |
| refund | zwrot pieniedzy |
| rely | zaufac, polegac |
| replacement | wymiana |
| retain | zachowac |
| so what appears to be a problem | co jest problemem |
| sort of problem | rodzaj problemu |
| sounds as though | brzmi jakby |
| state whether | stwierdzic |
| supplier | dostawca |
| thah should fix it | to powinno naprawic |
| thah should solve the problem | to powinno rozwiazac problem |
| that should sort it out | to powinno uporzadkowac |
| the best think would be to | najlepiej byloby |
| unit | jednostka, czesc |
| unreliable | niepewny |
| what appears to be | co wydaje sie byc |
| what do you mean by | bo masz na mysli przez |
| what sort of noise / smell is it | co to za rodzaj halasu / zapachu |