| airport terminal | a building at an airport divided into arrivals and departures (domestic and international flights) |
| baggage drop off | where you give your luggage to check it in if you already have your boarding pass |
| baggage reclaim | where you collect your luggage on arrival, and there are usually trolleys for carrying heavy cases |
| check-in desk | where you give in any checked-in luggage(bags, cases, etc.) and where given a boarding pass |
| customs | where your luggage may be checked to see if you ar bringing illegal goods into the country |
| departures board | an electric display showing flight times and if the flight is on time, boarding, closed or delayed |
| gate | where you show your boarding pass and ID and board your flight |
| runway | where planes take off and land |
| security | where they check that you are not trying to take prohibited itoms onto the plane |
| VIP lounge | where passengers who are traveling business or first class can wait for their flight |
| turn up | arrive |
| hold | the part of an aircraft where goods are stored |
| option | something that you can choose to do |
| disruptions | incidents that make it difficult for something to continue in the normal way |
| scheduled | arranged to be doneat particular time |
| shift | a period of time worked by a group of workers who start work as another group finishes |
| disembark | get off an aircraft |